Service & After Sales
1. Health Check
With the RoboMat Health Check, you receive a clear overview of the condition of your machine – simple, cost-effective, and without interrupting production.
You receive a detailed inspection report including recommendations for maintenance and spare parts.
2. Preventive Maintenance & Repair
Through targeted preventive maintenance, we ensure that your machines run reliably exactly when you need them.
Planned downtimes instead of unexpected failures improve your delivery reliability and reduce costs.
3. Consulting & Support
We support you with troubleshooting, process questions, or adaptations and jointly analyze weak points or optimization potential.
Production walk-throughs with our experts reveal opportunities to increase efficiency.
4. Training & Ramp-up Support
We provide training for operators, maintenance teams, and technical staff – individually tailored to your equipment.
We also support production ramp-ups or new product formats with experienced specialists.
5. Spare Parts
We supply original spare parts directly from the manufacturer – fast, precise, and with guaranteed quality standards.
Together with you, we define suitable spare parts packages so you are prepared at all times.
6. Retrofits / Upgrades / Optimization
We modernize existing equipment, adapt formats, functions, and performance, and integrate new technologies – from concept to implementation.
7. Digitalization
With digital upgrades, we increase transparency and efficiency:
Integration of barcode scanners, camera systems, and interfaces to MES/ERP systems for real-time data.
